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  • How to open an account

How to Apply for an Account

3 Steps to an account for your personal needs

Fill our the application form

Fill out the invitation request form instantly via desktop, or mobile and tablet apps.

Submit your supporting documents

We have to verify your identification and residential address, and eventually assess your knowledge about trading.

Explore your new account

If your application is successful, we will send email confirmation of your login details to access the platforms. You may want to fund a trading account and start trading right away, or you would like to check your account balances of your banking account with us.

Need Assistance? Contact our 24 hour support team!

Live Chat (Online)

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+44 207 193 4474 (UK)

+60 320 261 151 (Malaysia)


+60 162 596 480

How to Fund My Account

How to Fund My Account

1. International Telegraphic Transfer

Transfer funds to your Fab account using bank wire transfer.
For bank detail information, please refer to the table below:

Remittance Information USD GBP SGD EUR
Beneficiary Bank1 Beneficiary Bank Name: Fidelity Bank Limited
Beneficiary Bank Name: Fidelity Asia Bank Limited
Account Number EUR: 725259
IBAN: DE90 5002 0200 0000 7252 59
For Favour Your Account Name & Account Number with Fab
Our Correspondent Bank Details Bank Name (for USD):
Citibank, N.A. New York
Bank Address:
111 Wall Street
NEW YORK, 10005, U.S.A.
Bank ROUTING NUMBER: 021000089
Bank Name (for GBP):
Citibank, N.A. New York
Bank Address:
Bank ROUTING NUMBER: 1885008
Bank Name (for SGD):
DBS Bank Singapore
Bank Address:
12 Marina Boulevard,
Marina Bay Financial Centre Tower 3,
Bank Name (for EUR):
Bank Address:
Bockenheimer Landstrasse 10
60323 Frankfurt, Germany
Purpose of Payment Education, Brokerage Fees and Collateral
Remittance Information Indicate "Fidelity Asia Bank”

Beneficiary Bank1: Ridge Towers PMB43, Cantonments, Accra, Ghana

Speed Up Your Fund Transfer

Once you have sent your funds to Fab, contact us stating the information below.

  1. Bank's Name: (e.g. Citi Bank)
  2. Bank Account Holder's Name: (e.g. John Smith)
  3. Bank Account Number: (Where funds have been transferred from)
  4. Amount Transferred:
  5. Date of Transfer:

2. Local Direct Cash Deposit (For Ghanaian residents)

Local Cash Deposit simply means depositing your funds via a local bank within your jurisdiction. Currently this service is only available to Ghanian residents via Fidelity Bank Ghana Limited.

Account Details

  • Bank Name: Fidelity Bank Ghana Limited
  • Accounr Name: FBG-FAB Collections Account
  • Ghana Cedi Account (GHS): 1300032146513
  • Dollar Account (USD): 1301032146511
Step 1

Walk into any Fidelity Branch and pick a deposit form

Step 2

Fill in the following information:

  1. Currency
  2. FAB Account Number
  3. Amount in figures
  4. Amount in words
  5. Date of transaction
  6. Denomination
  7. Account holder's name
  8. Signature
  9. Phone number
Step 3

Proceed to a bank teller and submit the completed deposit slip along with money. Ensure you take a stamped copy of deposit slip from the teller after deposit

Step 4

Check your FAB account balance in 24hours to ensure amount has been credited to your account

Our Customer Touchpoints:

Live Chat (Online)

This email address is being protected from spambots. You need JavaScript enabled to view it.

+44 207 193 4474 (UK)

+60 320 261 151 (Malaysia)


+60 162 596 480

Start Trading

Once your funds have been credited, you will be notified via email. Now you can start trading.

How To Withdraw Funds

How To Withdraw Funds

Send us a withdrawal request to This email address is being protected from spambots. You need JavaScript enabled to view it.
Please include the following information in your withdrawal request.

  1. Fab Account Holder Name
  2. Fab Account Number
  3. Currency & Amount of Withdrawal
  4. Bank Account Details:
    • Beneficiary Bank Name
    • Beneficiary Bank Swift/BIC Code
    • Beneficiary Bank Code (i.e. IBAN, Sort Code)
    • Beneficiary Account Number

Intermediary Bank Information (if Applicable)

  • Intermediary Bank Name
  • Intermediary Bank Swift Code
  • Beneficiary Bank Account Number with Intermediary Bank

Fees and Processing Time

Fees and Processing Time

Payment Method Processing Time Fees
Deposit Withdrawal Deposit Withdrawal
Bank Transfers Up to 5 working days Up to 5 working days No fees from FAB. However, the sending and corresponding banks may charge according their own fee structure Flat fee of 40 units of account currency e.g. USD 40 for USD account, EUR 40 for Euro account
Local Bank Cash (Ghana only) 1 working days n/a Free First wire transfer of each month is free. However, subsequent withdrawls for that month will be charged at flat fee of 40 units of account currency

Fab Investing: Third party funding/withdrawal is not accepted

Fab Investing: Third party funding/withdrawal is not accepted

Fab Investing will only accept funds originating from a bank account held in the same name as your Fab Investing account. Funds received from any third party bank accounts will be returned (less bank charges) to the sender.

Similarly, you can only withdraw funds from your investing account to a bank account held under your name.

Before you fund your Fab Investing account, please ensure that your existing bank account has been opened under the same name (in the exact order, sequence and form) as the name which as been used to open your Fab investing account

Funds Safety

Funds Safety

Client Money Protection: Is your money safe with FAB?

At FAB, your needs are ours too. We know the safety of your funds is important to you. That is why we make it is our mantra to uphold the highest standards of fund safety and risk management to ensure that you, our valued client, have the peace of mind to bank extraordinarily. With FAB, you know your funds are safe because:

  1. We are highly regulated.

    As an offshore bank, FAB is regulated by Labuan Financial Services Authority (LFSA), a one-stop regulatory agency for Labuan IBFC. Labuan is home to 60 plus banks and 140 insurance companies.

  2. We have a strong foundation.

    FAB is a wholly owned offshore subsidiary of Fidelity Bank Ghana Limited (FBGL) - a highly reputable universal bank. FBGL has a credit rating of A-(NG) as signed by Global Credit Ratings. The Bank is owned by both institutional and individual Ghanaians and foreign investors such as Africa Capital LLC, KTH Africa Investments of South Africa, Social Security and National Insurance Trust (Ghana’s statutory pensions’ Trust), Amethis Finance Netherlands B.V and the Rothschild Group.

  3. We have the right team of professionals.

    FAB is driven by a team of astute professionals with a wealth of experience that cuts across the financial services industry in both Africa and Asia. Our team derives satisfaction from knowing our clients have enjoyed our extraordinary banking proposition.

Risk Management:

FAB is not an investment bank; thus we do not initiate speculative positions in the market using client’s money.

FAB has no exposure to corporate or sovereign debt. Client monies are thus segregated and held entirely separate from FAB’s own money, ensuring that in the event of default by FAB, client funds will be returned to them (clients) rather than being treated as a recoverable asset by general creditors of FAB. All monies, including net-running, unrealized profits is held on behalf of clients and distributed across several top-tier banks.

Sophisticated technology and pricing engines are used to hedge our client positions in real-time.

How To Fund my Account

How To Fund my Account

Unaccepted Forms of Payment

Fab does not accept Banker’s Drafts, Cash Deposits and remittances from Exchange Houses/Money Changers. Funds received from any or all of these payment channels will be rejected and returned to the sender (less bank charges, if any).

Before you submit your request

Please run through our eligiblity checklist

You must be aged 18 or older

You must have a personal email address and phone number we can contact you on

What we will ask you for

Proof of identity

Proof of residential address

View Supporting Documents for more information.

Stress free for your convenience

Your data is held in accordance to our Privacy Policy

We will nevercontact your employer as part of an account application

We will never ask for an deposit to open an account

Your account is free - all cost on us

What happens after you submit your request

You will recieve an confirmation email that we received your request form

We will provide you with the option to immediately send us the required supporting documents. However, if you don't have them, you can send those to us at any point of time.

After your supporting documents have arrived with us

We will carefully check your details and if your applicaton is successful, we will send an email confirmation of your login details to access the platform, and details of any further requirements we may have.

First steps with your account

For trading accounts you'll need to fund your account to start trading. Find out how that works here.

Our customer service will call to talk you through the account and help you get familiar with the platform. In case of a trading account we will help you place your first trade.

Contact Us

Email Us
T: +233 209 532244 (Head Office)
T: +60 320 261 151 (Marketing Office)

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